Warranties

WARRANTIES

Watches:​

Our watches are crafted from the finest Japanese movement. They are waterproof up to 100 meters and its glass is made of pure sapphire glass for extra sparkle. The sapphire glass is not indestructible, so please take care whilst wearing and storing your watch. 

Water resistance:

"Water resistant" is a common mark stamped on the back of wrist watches to indicate ho well a watch is sealed against the ingress of water.

All That's Vintage watches are water resistant to a degree of 3 atm, or 30m. This means that they are protected during the ingress of water. The leather straps are not water resistant and it is not advised to submerge these into water. Please refer to our leather care information on how to care for your leather strap. 

We offer a 12-month warranty on our watches, from the date of purchase, which covers material defects in the watch movement. This warranty excludes any damage caused by wear and tear. Any damage caused by alterations or repair performed by someone other than That's Vintage will void the warranty.

We do not offer a warranty on the:

  • leather straps and crystals

  • damage resulting from improper use and normal wear and tear

If a component under warranty, proves to be faulty and it is within the warranty period, Thats Vintage will replace the watch. Thats Vintage will replace the watch with the same or similar model. Thats Vintage cannot guarantee that the same model will be available at time of replacement.

To issue a return for a faulty device please follow the procedures listed on our refunds and returns page.

LEATHER CARE

Leather bags, watch straps and shoes:​

Our handbags, watch straps and shoes are made from the finest genuine leather. Beautiful and durable at the same time, our leather products can last for decades when cared for properly.

Daily care for your leather:

Keep your hands clean 

Leather naturally absorbs oils and other substances that touch it, so it's very important to keep your hands clean when using your leather product. The oil from you skin can darken the leather over time, leading to stained spots. Additionally, oil can attract dirt, leaving your product looking dingy. 

Keep them dry 

Moisture can quickly damage your leather product, leading to swelling and loss of shape. If you get caught in the rain or accidentally splash water on it, you can blot it dry with towels. Allow it to air dry and do not use a hair dryer or clothes dryer.

How to clean your leather products 

Even with proper care, you product will get dirty with regular use. Cleaning and conditioning your product can prevent permanent damage. 

Treat stains immediately 

If you notice that your product has a food stain or other small mark, it's a good idea to treat the spot as soon as you soon as you can.  

Clean your product with leather 

Always use a dedicated leather care product. Follow the manufacturer's directions for the specific product you choose to use. Never use any cleaning product that contains mineral oil or alcohol or one that is not designed for leather.

How to store your leather

Even when you're not using your product it's still important to take care of it. Proper storage can extend your products life and ensure that it is just as lovely when you decide to use it again. 

Make sure the products are dry

Storing a wet leather product can cause mildew and other serious damage. If your product is damp from cleaning or from use, wait to store it until it's completely dry.

Store the products where they can breathe 

Don't store your product in a plastic bin or bag, since these materials can trap damaging moisture in with the leather. Instead, wrap the product in protective paper, and store it on a shelf or in a box with holes. 

Make it last for years 

If you've ever purchased a That's Vintage leather product, you know that proper care and handling can make quality leather last for decades. Your leather product is an investment, and if you take care of it, you'll be using it for years to come.